A1. No, registration is not required, but we recommend you to sign up for our online shop member to tracking your order and enjoy more premium discount privilege.
A2. Sorry, purchase order cannot be cancelled or changed after the payment is confirmed.
A3. Delivery will be arranged within 3 to 7 working days of successful purchase, delivery date has to reference to the local courier schedule.
A4. Sorry, we do not provide this service at this moment.
A5. If your order arrived incomplete, contained damaged products, or didn’t even show up, we’re here to help. Please contact us within 7 days after received the goods.
A6. Yes, if you already a member of Ultra Ready Online Shop.
A7. We just provide service in Hong Kong in this moment.